Is It an HVAC Emergency? When to Call Right Away and When It Can Wait

When your heating or cooling stops working, it can be hard to know whether you need someone tonight or whether it can wait until morning. Here is a simple guide.

Call right away if

• You smell gas. Leave the home immediately and call your gas company or 911 from outside.

• You smell burning or see smoke from your unit or vents. Turn the system off at the breaker.

• Your carbon monoxide detector is going off. Get everyone outside and call 911.

• Water is leaking through a ceiling from an attic unit.

• You have no cooling during extreme heat and there are infants, elderly family members, or anyone with health conditions in the home.

• You have no heat during freezing temperatures, which can put people and pipes at risk.

• A breaker keeps tripping for your HVAC system.

Usually safe to schedule a regular visit

• The system works but is not keeping up as well as it used to

• A new noise that is not grinding or banging

• A musty smell

• Higher than normal electric bills

• One room is warmer or cooler than the rest

Staying safe in extreme heat while you wait

• Close blinds and curtains

• Use fans and stay on the lowest level of the home

• Drink plenty of water

• Check on elderly neighbors and family

• If the inside temperature gets dangerous, go somewhere cool like a family member's home, a library, or a cooling center

Staying safe in the cold while you wait

• Close doors to unused rooms

• Never use a gas oven or stove to heat your home

• Use space heaters carefully, keep them away from anything that can burn, and never leave them running unattended

• Open cabinet doors under sinks on exterior walls and let faucets drip to protect pipes

We are here to help

Red Rock Mechanical provides repair service for homes and businesses across Oklahoma City, Shawnee, Bethel Acres, and Central Oklahoma. Call (405) 305-3085. Your Comfort. Our Commitment.